Listed below are upcoming Workshop Presentations
that members of our team will be delivering.
Past Seminars and
Getting More Out of Your Customer Satisfaction
Research and Knowing It's Right: Techniques for Validating and
Optimizing the Intelligence Gained, by Susan Devlin. A half
day workshop taught for the Institute for International Research.
Customer Satisfaction and Loyalty Surveys Conference, January 29-31, 2003,
in Ft Lauderdale. Information and Registration will be available on
the Institute for International
Research website, mention the Artemis Group and receive $200 dollars off
of registration fees.
& Quantifying Opportunities to Increase the Value of Financial Services
through Online Research,
by Susan Devlin, Calvin Bierley and Mike Dunn from Boeing Employees' Credit
Union. A presentation for the Web-based Surveys and Usability Testing
conference on October 27-30, 2002, in San Francisco. Information and Registration will be
available on the Institute
for International Research website.